General recommendations

• Use plastic or wood utensils, with some ranges, you can use certain metal utensils with the exception of knives and whisks (Refer to the recommendations for use indicated on the packaging or in the instructions included with the product).
• Avoid cutting directly in the pans.
• Do not gouge the non-stick surface. Slight surface marks or abrasions are normal and will not affect the cookwares performance.
• After cooking, do not let pans boil dry and do not leave empty pans on a heated burner.
• Always select the proper electric burner size or adjust the gas burner so the flame only touches the bottom of the pan and does not climb up the sides.
• Never leave pans unattended while cooking.
• Let pans cool before cleaning.

BEFORE USE

1. CLEAN THE COOKWARE i) Fill the cookware with water till it covers all of the non-stick honeycombed surfaces, add some drops of dishwashing liquid and boil for 5 minutes. Throw the water away and repeat this 2-3 times. ii) After boiling with water 2-3 times wash the cookware thoroughly with water and dish soap and a non-scratch sponge.
2. RINSE & DRY

DURING COOKING

• USE LOW TO MEDIUM HEAT Due to the high heat retention, once the cookware is heated, medium or low heat is sufficient to perform normal cooking. This saves energy, gas and money.
• USE NYLON/SILICON OR WOODEN SPATULA It is recommended to use nylon/silicon or wooden spatula as this will avoid damaging the non-stick surface of the wok and prolong its lifespan.
• AVOID HITTING WOK WITH SHARP OBJECTS Avoid hitting the wok with the sharp ends of a stainless steel spatula. This may cause dents and small pinholes in the surface.
• AVOID BAKING SALT IN WOK Baking salt for long periods of time can cause pitting on the wok to occur.

• After use, please clean interior cookware with dish drop and a non-scratch sponge.
• For stubborn stains or burnt food please put some water and dish drop inside the cookware and boil on the small flame to loosen stubborn stains. Remove, wash clean and dry.
• Always clean the exterior of the cookware with a dish drop and a non-scratch sponge. If stains are on the exterior of cookware wash immediately. Do not burn the stain over the flame as this will cause the stain to be infused into the exterior cookware and will be difficult to remove. However, this will not influence the performance of your cookware.

Non-stick utensils are specially designed so that food does not stick. However, the frying pan or saucepan has to be properly maintained. For that purpose, please observe the following tips: slightly oil the frying pan/saucepan before first use and then wash and dry it, repeat the process from time to time if you wash the frying pan/saucepan regularly in the dishwasher.

It is also necessary to avoid overheating and scratches, in particular, due to the use of metal accessories (spatulas, ladles) and/or due to cleaning with a scouring sponge.

Only selective frying pans or saucepans from the Stainless Steel range can go in the oven if the handles are made from stainless steel. Please note that Elite Range from Stainless Steel is not advisable to put in oven due to the its Bakelite handles. Utensils should never be used in a microwave or convection oven.

You should refer to the recommendations for use indicated on the packaging or in the instructions included with the product. With some ranges, you can use certain metal utensils with the exception of knives and whisks. However, to extend the life of your frying pans and saucepans, we strongly recommend that you do not use metal. Choose plastic or wood.

Pans should NEVER be used in a microwave oven.

For La gourmet Galactic and Shogun range, we recommend using either wood or silicone utentils for extended durability of the non-stick coating on the cookware. Avoid using sharp edged utensils and avoid cutting directly in the pan. Do not stab or gouge the non-stick surface.

No. Cooking at high temperature does not result in a significant decrease in cooking time and certainly does not contribute to the quality of the food, so cooking at medium temperatures is highly recommended. Another reason for this recommendation is that high temperature cooking might damage the non-stick coating.

To extend the life of the coating, you should use a small amount of oil when stir-frying or grilling. You do not need oil when boiling or stewing.

Some parts are dishwasher-safe and other parts aren’t. (Please see below.) If it is dishwasher-safe, please use a neutral detergent when cleaning. Some dishwashers may not be compatible with pots/frying pans so please check the instruction manual of your dishwasher before use.

Dishwasher Compatibility:
Pot/frying pan part: YES
Special handle: YES
Cooking lid: (excluding knob of magnet-types): YES
Detachable lid knobs of magnet-types: NO (It may result in rusting)
Storage seal lid: NO (It may result in deformation)
To prolong the life of your pan, we recommend hand washing with a non-abrasive sponge. Dishwasher use: it is preferable to use gentle detergents such as a liquid or gel.

Handles and knobs may loosen after a time due to the continual heating and cooling of the fixing. If this occurs, carefully re-tighten using an appropriate screwdriver, but do not over-tighten.

• A build up of food deposits/residue may have formed on the pan which may originally be the result of an item of food being allowed to overcook in the pan.
  This can normally be cleaned by filling the pan with water and washing up liquid and leaving overnight.Then use a paste made up of bicarbonate of soda and water rubbed gently over the pan with a non-abrasive sponge (a non-stick scouring sponge).
  The non-stick coating should then be reconditioned with a little cooking oil wiped over the surface with a paper kitchen towel.
• The frying pan may have been overheated causing damage and discolouration to the non-stick coating. When pans are regularly overheated this will lead to a weakening of the non-stick coating.The red Thermo-Spot in frypans is a heat indicator and tells you when the pan has reached the perfect cooking temperature. When the spot turns solid red reduce the heat to maintain the temperature.Do not continue to heat the pan on a high heat as this will result in the pan and the non-stick surface becoming overheated.
• If cleaned in a dishwasher, after each use re-coat the non-stick interior with cooking oil to prevent the non-stick from drying out and ensure the best non-stick performance.

• The pan has been used on too high a heat or the wrong source of heat for the pan which has resulted in the pan base becoming warped and distorted.
• Also never put cold water into a hot pan or plunge hot cookware in cold water. Sudden changes in temperature may cause the metal to warp, resulting in an uneven base.

Take care when placing pans on gas hobs as the number of support legs vary and small pans in particular may need a trivet, which most gas hob manufacturers will supply with their hob or can be bought from the separately.

Excessive force on the outside of aluminium pots or frying pans resulting, for example, from them being dropped or hit may result in deformations of the pots/pans. (The pot/frying pan will not deform as result of cooking heat.)

No, the non-stick coating must be applied during the initial manufacturing process.

It is very rare for the non-stick coating to wear off under normal household use. Proper use and care will allow for better performance over time. Most cases of non-stick wearing have evidence of overheating, scratching and/or abrasive cleaning.

The quick way to check whether your pans work on an induction hob is to do the magnet test on the pans. This is easy, if a magnet will stick to the base of the pans they will work on a commercial induction hob.

It is difficult to give a number of years, because the service life will differ depending on the conditions of usage and frequency of use. To extend its service life, you should protect it from unnecessarily high temperatures and refrain from heating a pan empty. A medium to low heat is sufficient. Do not store cooked food for a long time (one day or longer).

Please contact us and purchase replacement parts from customer service.